Support

I’ve lost the email / deleted the images I licensed, how do I get a replacement?

If you have a Picfair account, retrieving past licenses is simply a matter of heading to your “Orders” page from the drop down menu in the header.

 

Here you can see all your past orders and re-download the image you’ve misplaced. A reminder too that Picfair’s license is currently single-use only, so if you’ve already used the image in a project or campaign and you’d like to use it in a new project you’ll need to re-license the image again.

 

If you don’t have a Picfair account we may not be able to access your previous order, but send us an email at hello@picfair.com with the details and we’ll see what we can do.

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