If you’re uploading images via FTP using CSV metadata, we’ll need the CSV file to be correctly formatted to be compatible with our system. The FTP uploader requires four columns, which must be titled as follows (titles are case-sensitive):
The data in the ‘Filename’ column must match the filenames of the .jpg or .jpeg images you upload, as this is how our system merges your CSV metadata with the images you upload. You can choose to include or exclude the image file extension (.jpg or .jpeg) within the CSV ‘Filename’ column - our system should recognise either format.
Please ensure your CSV file is in the format .csv - you can easily export .xls or .xlsx files to .csv format using Microsoft Excel or your chosen spreadsheet editor.
Lastly, please note that the system will merge CSV metadata only for images already uploaded to the server; therefore you must upload images first, and then upload the corresponding CSV file containing the image data.