We're not actually set up as a photo storage platform but as a digital image licensing, print fulfilment and personal Store builder. This means we don't have an easy way to download and send you all the originals you've uploaded to the site, and Picfair shouldn't be used as a primary way to store your images.
In the unfortunate situation where you lose your original files, such as hard drive failure, for one or more of your images, we can help organise for the file(s) to be transferred to you.
If you have a Picfair Plus account
Please contact us, sharing the exact image links from your Picfair profile so we can submit an image recovery request with our Development team.
If you have a Picfair Lite (free) account
If you've lost the originals and are just looking to recover them, our Development team should be able to pull out these; however, this is not a simple process and we'd have to ask you to upgrade to Picfair Plus to make this happen.
We currently have a 20% off Picfair Plus promotion running which you could take advantage of by adding the discount code WELCOME20 here and you sign up for just a month and cancel at any time thereafter.
With Plus enabled, we should be able to take a deeper look at your uploads and initiate a file recovery request with our Development team.